We'd love to hear from you

A question, a billing issue or anything else. Here's how to reach us.

Fastest

Help in the app

Signed in? Open Help, then Contact support. You get a reference straight away, and we reply within one business day, sooner when it is urgent. Settle replies within two business days.

Digital Connex clients: reply to any email from your account manager.

1–2 business days

Email support

Send us an email and our team will get back to you within 1–2 business days.

support@captur.com.au →
Privacy matters

Privacy enquiries

For data requests, privacy complaints, or GDPR-related enquiries, contact our privacy team directly.

privacy@captur.com.au →

Send us a message

Fill in the form and we'll reply within one business day, or two for Settle.

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Thanks for reaching out. We'll reply to your email address within one business day, or two for Settle.